To clean your Zembro Bracelet, follow these steps:

Turn off your Zembro Bracelet and remove it from the charger.

Wipe your Zembro Bracelet clean with a nonabrasive, lint-free cloth. If necessary, lightly dampen the cloth with fresh water. Soaps and other cleaning products shouldn’t be used.

Dry your Zembro Bracelet with a nonabrasive, lint-free cloth.

Is it ok to use a disinfectant on my Zembro Bracelet?

Using a 70 percent isopropyl alcohol wipe, you may gently wipe the exterior surfaces of your Zembro bracelet. Don’t use bleach. Avoid getting moisture in any openings, and don’t submerge your Zembro bracelet in any cleaning agents. Do not use tweezers or a cleaning brush. Keep your Zembro bracelet clean and dry. Soaps, cleaning products, abrasive materials, compressed air, ultrasonic cleaning, and external heat sources can cause damage and shouldn’t be used.

Is my Zembro Bracelet waterproof?

Your Zembro Bracelet is water-resistant, but not waterproof.* For example, you may wear and use your Zembro Bracelet during exercise (exposure to sweat is OK), in the rain, and while washing your hands, avoiding any exposure to soaps, shampoos, conditioners, lotions, perfumes, and other products containing chemicals which can negatively affect water seals and acoustic membranes.

Can I go swimming or take a shower with my Zembro Bracelet?

The Zembro Bracelet is splash and water-resistant *. However, the Zembro Bracelet shouldn’t be used for showering, bathing, diving, water skiing, or other water activities involving high-velocity water or submersion in water containing chemicals such as chlorine which may impact the waterproof seal of the device.

We do not recommend bathing or showering with your Zembro bracelet as exposure to soaps, shampoos, conditioners, lotions, perfumes, salt water and other products containing chemicals can negatively affect water seals and acoustic membranes.

The following may affect the water-resistance of your Zembro Bracelet and should be avoided:

  • Dropping the Zembro Bracelet or subjecting it to other impacts, such as placing weight on top of the device.

  • Exposing the Zembro Bracelet to soap or soapy water (for example, while washing your hands, showering or bathing).

  • Exposing the Zembro Bracelet to perfume, solvents, detergents, acids or acidic foods, insect repellents, lotions, sunscreen, oil, disinfectants, salt water, chlorine or hair dye.

  • Exposing the Zembro Bracelet to high-velocity water.

  • Wearing the Zembro Bracelet in the sauna or steam room.

  • Applying excessive force on the USB connector as it might damage the waterproof sealing ring of the USB connector

Our hypoallergenic bands are appropriate for water use but shouldn’t be exposed to liquids or lotions containing chemicals. This may impact the integrity of the band.

* According to IMEC Taiwan, Zembro Bracelet has a water resistance rating of IPX7.

Battery – general care & storage

Shallow discharges and recharges are better than full ones, because they put less stress on the battery, so it lasts longer. When your battery is discharging, aim to recharge as soon as the battery level falls to 20 percent. While you’re charging it back up, you should aim to reach 80% capacity.

Do not leave the device plugged in for more than 3 hours. Instead, follow the shallow discharge and recharge cycle. In the long term, electronics will age faster if they’re constantly plugged in while already charged to 100 percent.

Avoid extreme temperatures. Whenever possible, you should avoid leaving your Zembro bracelet in hot cars or in chilly rooms. Ideally, store your Zembro bracelet below 25 degrees Celsius / Humidity under 50%.

As another precaution, you should also make sure you’re using the official charger that came bundled with your Zembro bracelet. This will guarantee that the charger is safe to use with your device’s battery, and optimized to charge it as efficiently as possible. The official charger will apply the best practices for your battery’s general health.

If you’re not going to be using your Zembro bracelet for an extended period of time, then turn it completely off, and don’t forget to recharge the battery every 2 to 3 months (to prevent the battery from running dry over a long period of inactivity). Ideally, leave your gadget with a charge somewhere around 40-50 percent. Don’t forget to switch your device completely off while you store it, and avoid extreme hot and cold conditions.